Challenge: Existing studies on complaint identification are limited to text.
Approach: They propose a meta-learning-based multi-modal multi-task framework for identifying complaints using emotion recognition and sentiment analysis as auxiliary tasks.
Outcome: The proposed framework outperforms baselines and state-of-the-art approaches in centralized and federated meta-learning settings.

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Multi-task Learning for Multi-modal Emotion Recognition and Sentiment Analysis (N19-1)

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Challenge: Existing frameworks for sentiment and emotion analysis are not efficient for inter-task learning.
Approach: They propose a multi-task learning framework that performs sentiment and emotion analysis together.
Outcome: The proposed framework improves on a CMU-MOSEI dataset for sentiment and emotion analysis.
Sentiment and Emotion help Sarcasm? A Multi-task Learning Framework for Multi-Modal Sarcasm, Sentiment and Emotion Analysis (2020.acl-main)

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Challenge: Existing systems for sarcasm detection are limited by the use of sarcasm . sarasm is often used to convey thinly veiled disapproval humorously.
Approach: They propose a multi-task deep learning framework to solve sarcasm problems simultaneously . they manually annotate a sarcsm dataset with sentiment and emotion classes .
Outcome: The proposed framework is able to solve sarcasm, sentiment and emotion problems in a multi-modal conversational scenario.
UniMSE: Towards Unified Multimodal Sentiment Analysis and Emotion Recognition (2022.emnlp-main)

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Challenge: Existing studies study sentiment and emotion separately and do not fully exploit the complementary knowledge behind the two.
Approach: They propose a multimodal sentiment knowledge-sharing framework that unifies MSA and ERC tasks from features, labels, and models.
Outcome: The proposed framework achieves consistent improvements on four public benchmark datasets on MOSI, MOSEI, MELD, and IEMOCAP.
Context-aware Interactive Attention for Multi-modal Sentiment and Emotion Analysis (D19-1)

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Challenge: Multi-modal analysis is a field emerging in the fields of natural language processing, computer vision and speech processing . multimodal analysis uses a variety of information from multiple sources to build efficient systems . acoustic and visual information can provide better information for classification decisions .
Approach: They propose a recurrent neural network based approach for multi-modal sentiment and emotion analysis . they employ a context-aware attention module to exploit the correspondence among neighboring utterances .
Outcome: The proposed model learns inter-modal interaction among participating modalities through auto-encoder mechanism . it is compared with existing state-of-the-art models on five standard multi-modal affect analysis datasets .
Standardizing Distress Analysis: Emotion-Driven Distress Identification and Cause Extraction (DICE) in Multimodal Online Posts (2023.emnlp-main)

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Challenge: Existing methods for identifying hate speech have been limited to analyzing textual content.
Approach: They propose a method for distress identification and cause extraction from social media posts using emotional information.
Outcome: The proposed method improves F1 and ROS scores by 1.95% and 3% relative to the best-performing baseline.
Multi-Task Learning Framework for Mining Crowd Intelligence towards Clinical Treatment (N18-2)

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Challenge: In recent past, social media has emerged as an active platform in the context of healthcare and medicine.
Approach: They propose to use a novel adversarial learning approach to capture medical sentiments expressed in a medical blog to analyze the user's opinions on health-related issues.
Outcome: The proposed framework can capture the user's opinions on health-related issues at a medical blog level.
Peeking inside the black box: A Commonsense-aware Generative Framework for Explainable Complaint Detection (2023.acl-long)

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Challenge: Complaining is an expression of negative emotions communicated due to a discrepancy between reality and expectations.
Approach: They propose to use an explainable complaint dataset to generate a commonsense-aware generative framework that can predict the complaint cause, severity level, emotion, and polarity of the text.
Outcome: The proposed model can predict the complaint cause, severity level, emotion, and polarity of the text in addition to detecting whether it is a complaint or not.
A Dual Contrastive Learning Framework for Enhanced Multimodal Conversational Emotion Recognition (2025.coling-main)

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Challenge: Existing methods struggle to capture emotion shifts due to label replication and fail to preserve positive independent modality contributions during fusion.
Approach: They propose a Dual Contrastive Learning Framework that enhances existing MERC models without additional data.
Outcome: The proposed framework outperforms existing models on two MERC benchmark datasets and shows that it reduces label dependence and enhances emotion-sensitive independent modality features.
A Facial Expression-Aware Multimodal Multi-task Learning Framework for Emotion Recognition in Multi-party Conversations (2023.acl-long)

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Challenge: Recent studies have shown the importance of visual information in multi-party conversations due to the complexity of visual scenes.
Approach: They propose a framework to extract face sequences as visual features from a real speaker's utterance and a pipeline method to extract the face sequence.
Outcome: The proposed framework extracts face sequences of the real speaker of each utterance and improves emotion prediction on the MELD dataset.
Towards Sentiment and Emotion aided Multi-modal Speech Act Classification in Twitter (2021.naacl-main)

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Challenge: Speech Act Classification determining the communicative intent of an utterance has been investigated widely over the years as a standalone task.
Approach: They propose a multi-modal, emotion-TA dataset called EmoTA from open-source Twitter dataset and a Dyadic Attention Mechanism framework that integrates intra-modal and inter-modal attention to fuse multiple modalities.
Outcome: The proposed framework boosts the performance of the primary task, i.e., TA classification (TAC), by benefitting from the two secondary tasks, namely, Sentiment and Emotion Analysis compared to its uni-modal and single task TAC variants.

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