Challenge: Existing approaches to multi-task learning suffer from interference among datasets or fail to effectively reuse knowledge and skills learned from other datasets.
Approach: They propose a sparsely activated modular network with a well-rounded set of operators and instantiate each operator with an independent module.
Outcome: The proposed model outperforms state-of-the-art supervised approaches on 4 datasets with only 10% training data thanks to the modular architecture and multi-task learning.

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Challenge: Using a multi-task learning framework, we train a universal incremental dialogue processing model with four tasks of disfluency detection, language modelling, part-of-speech tagging and utterance segmentation in a simple deep recurrent setting.
Approach: They propose a multi-task learning framework to train a universal incremental dialogue processing model with four tasks of disfluency detection, language modelling, part-of-speech tagging and utterance segmentation in a simple deep recurrent setting.
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Generalizable and Explainable Dialogue Generation via Explicit Action Learning (2020.findings-emnlp)

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Challenge: Conditioned response generation for task-oriented dialogues implicitly optimizes task completion and language quality.
Approach: They propose to learn natural language actions that represent utterances as a span of words.
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Learning a Simple and Effective Model for Multi-turn Response Generation with Auxiliary Tasks (2020.emnlp-main)

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Challenge: Existing approaches to multi-turn response generation for open-domain dialogues have a complexity problem . auxiliary tasks that relate to context understanding can guide the learning of the generation model .
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Hello, It’s GPT-2 - How Can I Help You? Towards the Use of Pretrained Language Models for Task-Oriented Dialogue Systems (D19-56)

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Challenge: Statistical conversational systems are complex, timeintensive, expensive, and not easily transferable due to data scarcity.
Approach: They propose a task-oriented dialogue model that operates on text input . they validate it on multi-domain task-orientated dialogues from a multi-word dataset .
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Compositional Generalization in Grounded Language Learning via Induced Model Sparsity (2022.naacl-srw)

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Challenge: induced model sparsity can help achieve compositional generalization and sample efficiency in grounded language learning problems.
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Robust Task-Oriented Dialogue Generation with Contrastive Pre-training and Adversarial Filtering (2022.findings-emnlp)

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Challenge: Task-oriented dialogue models can learn non-transferable generalizations by using shortcuts in the data.
Approach: They propose a contrastive learning framework to encourage models to ignore cues and focus on generalisable patterns.
Outcome: The proposed framework performs exceptionally well on task-oriented dialogue datasets.
Finding needles in a haystack: Sampling Structurally-diverse Training Sets from Synthetic Data for Compositional Generalization (2021.emnlp-main)

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Challenge: Recent research shows that automatic generation of synthetic utterance-program pairs can alleviate the first problem, but its potential for the second has thus far been under-explored.
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Can You Put it All Together: Evaluating Conversational Agents’ Ability to Blend Skills (2020.acl-main)

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Challenge: Existing work has focused on learning specific qualities of conversational agents, but it remains unclear how to combine them.
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Multi-Domain Dialogue Acts and Response Co-Generation (2020.acl-main)

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Challenge: Existing pipeline approaches for task-oriented dialogue systems tend to predict multiple dialogue acts first and use them to assist response generation.
Approach: They propose a neural co-generation model that generates dialogue acts and responses concurrently and preserves semantic structures of multi-domain dialogue acts.
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Learning to Control the Specificity in Neural Response Generation (P18-1)

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Challenge: Existing generative conversational models tend to favor general and trivial responses which appear frequently.
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