RADE: Reference-Assisted Dialogue Evaluation for Open-Domain Dialogue (2023.acl-long)
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| Challenge: | Evaluating open-domain dialogue systems is challenging because of the one-to-many problem. |
| Approach: | They propose a reference-based dialogue evaluation approach that leverages the pre-created utterance as reference other than the gold response to relieve the one-to-many problem. |
| Outcome: | The proposed method outperforms state-of-the-art evaluation methods on three datasets and two existing benchmarks. |
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