Challenge: Existing methods emphasize selecting one golden knowledge given a particular dialogue context, overlooking the one-to-many phenomenon in dialogue.
Approach: They propose to use a multi-reference dataset to assess the one-to-many efficacy of existing KGC models.
Outcome: The proposed model improves the mapping relationship between multiple knowledge and multiple responses by optimizing the model in a wake-sleep style.

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Knowledge-Grounded Dialogue Generation with Pre-trained Language Models (2020.emnlp-main)

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Challenge: Empirical results indicate that pre-trained language models can significantly outperform state-of-the-art methods in both automatic evaluation and human judgment.
Approach: They propose to equip a pre-trained language model with a knowledge selection module to generate knowledge-grounded dialogues.
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Efficient Latent Variable Modeling for Knowledge-Grounded Dialogue Generation (2023.findings-emnlp)

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Challenge: Existing knowledge-grounded dialogue generation algorithms require annotated knowledge to generate a response grounded on the retrieved knowledge.
Approach: They propose an efficient algorithm for latent variable modeling that leverages large amount of dialogue data.
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Generative Knowledge Selection for Knowledge-Grounded Dialogues (2023.findings-eacl)

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Challenge: Knowledge selection is the key in knowledge-grounded dialogues (KGD), which aims to select an appropriate knowledge snippet to be used in the utterance based on dialogue history.
Approach: They propose a generative approach for knowledge selection called GenKS that learns to select snippets by generating their identifiers with a sequence-to-sequence model.
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There Are a Thousand Hamlets in a Thousand People’s Eyes: Enhancing Knowledge-grounded Dialogue with Personal Memory (2022.acl-long)

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Challenge: Existing methods for knowledge selection focus on relevance between knowledge and dialogue context, ignoring personal preference for knowledge.
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Are Training Samples Correlated? Learning to Generate Dialogue Responses with Multiple References (P19-1)

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Challenge: Existing approaches to open-domain dialogue generation ignore the nature of 1-to-1 mapping that there may exist multiple valid responses corresponding to the same query.
Approach: They propose to model open-domain dialogue generation using 1-to-1 mapping . they first extract common features of different responses and then combine them with distinctive features to generate multiple diverse and appropriate responses.
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Multi-Stage Prompting for Knowledgeable Dialogue Generation (2022.findings-acl)

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Challenge: Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model and large-scale knowledge bases.
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Outcome: The proposed model outperforms the state-of-the-art retrieval-based model in terms of knowledge relevance and correctness by 5.8% and 5%, respectively.
CoLV: A Collaborative Latent Variable Model for Knowledge-Grounded Dialogue Generation (2021.emnlp-main)

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Challenge: Existing approaches to knowledge-grounded dialogue generation perform relatively independent sub-tasks . Typical approaches tend to decompose this task into two streamlined sub- tasks .
Approach: They propose a collaborative latent variable model to integrate knowledge selection and knowledge-aware response generation simultaneously in separate but collaborative latences.
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A Three-Stage Learning Framework for Low-Resource Knowledge-Grounded Dialogue Generation (2021.emnlp-main)

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Challenge: Existing knowledge-grounded dialogues perform poorly when transfer into new domains with limited training samples.
Approach: They propose a weakly supervised three-stage learning framework based on weakly-supervised learning based upon large scale ungrounded dialogues and unstructured knowledge base.
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Well Begun is Half Done: Generator-agnostic Knowledge Pre-Selection for Knowledge-Grounded Dialogue (2023.emnlp-main)

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Challenge: Existing knowledge selection methods are costly to learn and difficult to interpret when errors arise in the generated responses.
Approach: They propose a generator-agnostic knowledge selection method to select context-related knowledge among different knowledge structures and variable knowledge requirements.
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Is a Knowledge-based Response Engaging?: An Analysis on Knowledge-Grounded Dialogue with Information Source Annotation (2023.acl-srw)

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Challenge: Currently, most knowledge-grounded dialogue models focus on reflecting given external knowledge.
Approach: They analyze human behavior by annotating utterances in an existing knowledge-grounded dialogue corpus and find that speaker-derived information improves dialogue engagingness.
Outcome: The proposed model cannot include speaker-derived information as often as humans do.

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