Improving Empathetic Response Generation by Recognizing Emotion Cause in Conversations (2021.findings-emnlp)
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| Challenge: | Existing approaches to empathetic response generation ignore the emotion cause . existing dialogue systems lack emotion understanding and empathy . |
| Approach: | They propose a framework that integrates emotion cause information into empathetic response generation by predicting context emotion labels and sequence of emotion cause-oriented labels. |
| Outcome: | The proposed framework improves empathetic response generation by incorporating emotion cause information into the model. |
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Zhou Yang, Zhaochun Ren, Wang Yufeng, Xiaofei Zhu, Zhihao Chen, Tiecheng Cai, Wu Yunbing, Yisong Su, Sibo Ju, Xiangwen Liao
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