A Bag of Tricks for Dialogue Summarization (2021.emnlp-main)

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Challenge: Using a pretrained sequence-to-sequence language model, we explore speaker name substitution, negation scope highlighting, multi-task learning with relevant tasks, and pretraining on in-domain data.
Approach: They propose a pretrained sequence-to-sequence language model that can handle different parts of dialogue belonging to multiple speakers and combine them to produce a coherent monologue summary.
Outcome: The proposed techniques outperform baseline models on a dialogue summarization dataset.

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Challenge: Recent work on dialogue summarization models focuses on generating concise summaries for multi-party dialogues.
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Challenge: Conversations are the natural communication format for people.
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Challenge: Existing methods for dialogue summarization only apply to specific scenarios and domains.
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Challenge: Existing methods to segment textual data are difficult to handle for noisy spoken dialogues.
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