Contextual Rephrase Detection for Reducing Friction in Dialogue Systems (2021.emnlp-main)
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| Challenge: | Large-scale conversational AI based dialogue systems like Alexa, Siri, and Google Assistant, are getting more and more prevalent in real-world applications to help users across the globe. |
| Approach: | They propose a contextual rephrase detection model ContReph to automatically identify rephrasings from multi-turn dialogues using contextual information and user-agent interaction signals. |
| Outcome: | The proposed model outperforms the pairwise rephrase detection models by leveraging the context and user-agent interaction signals. |
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