Challenge: End-to-end systems rely on dialogue state tracking and annotations to fulfill user requests . modularized systems require multiple steps, including a direct interaction with the KB .
Approach: They propose a method to embed the KB directly into the model parameters . they evaluate five task-oriented dialogue datasets with small, medium, and large KBs .
Outcome: The proposed model can embed the KB directly into the model parameters without any DST or template responses, nor the kb as input.

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Challenge: Existing pipeline models for task-oriented dialogue system require explicit modeling of dialogue states and hand-crafted action spaces to query domain-specific knowledge base.
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Challenge: Existing work on sequence-to-sequence dialogues treats the KB query as an attention over the entire KB without the guarantee that the generated entities are consistent with each other.
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Task-Optimized Adapters for an End-to-End Task-Oriented Dialogue System (2023.findings-acl)

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Challenge: Recent work on end-to-end dialogue models with pre-trained dialogue corpora shows promising performance in the conversational system.
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PEK: A Parameter-Efficient Framework for Knowledge-Grounded Dialogue Generation (2024.findings-acl)

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Challenge: Pre-trained language models have shown great dialogue generation capability in different scenarios, but the huge VRAM consumption when fine-tuning them is one of their drawbacks.
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GraphDialog: Integrating Graph Knowledge into End-to-End Task-Oriented Dialogue Systems (2020.emnlp-main)

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Challenge: End-to-end task-oriented dialogue systems aim to generate system responses directly from plain text inputs.
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AirConcierge: Generating Task-Oriented Dialogue via Efficient Large-Scale Knowledge Retrieval (2020.findings-emnlp)

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Challenge: Existing neural task-oriented dialogue systems cannot be encoded by memory networks, such as memory networks.
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Mem2Seq: Effectively Incorporating Knowledge Bases into End-to-End Task-Oriented Dialog Systems (P18-1)

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Challenge: End-to-end task-oriented dialog systems often suffer from the challenge of incorporating knowledge bases.
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Challenge: a paper presents a data-efficient solution to constructing task-oriented dialogue systems . large language models have shown success in modeling such dialogues, but they require large quantities of data .
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DialoKG: Knowledge-Structure Aware Task-Oriented Dialogue Generation (2022.findings-naacl)

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Challenge: Recent research focused on knowledge distillation methods where the underlying relationship between the facts in a knowledge base is not effectively captured.
Approach: They propose a novel task-oriented dialogue system that effectively incorporates knowledge into a language model by using structural information of a knowledge graph.
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