AirConcierge: Generating Task-Oriented Dialogue via Efficient Large-Scale Knowledge Retrieval (2020.findings-emnlp)
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| Challenge: | Existing neural task-oriented dialogue systems cannot be encoded by memory networks, such as memory networks. |
| Approach: | They propose an end-to-end trainable text-to SQL guided framework to learn a neural agent that interacts with KBs using the generated SQL queries. |
| Outcome: | The proposed method significantly improves on the AirDialogue dataset, which contains the conversations of customers booking flight tickets from the agent. |
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| Challenge: | Recent years have seen a rapid growth of interest in building task-oriented dialogue systems. |
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