Challenge: In many domains, dialogue systems need to work collaboratively with users to reconstruct meaning . this requires a system that can give targeted, effective feedback about the system’s understanding .
Approach: They propose a system that collaborates on reference tasks that distinguish arbitrarily varying color patches from similar distractors and use crowd workers to test their approach.
Outcome: The proposed system can distinguish varying color patches from distractors and elicit correct answers that the system understands.

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Interactive Question Clarification in Dialogue via Reinforcement Learning (2020.coling-industry)

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Challenge: ambiguous questions are a perennial problem in real-world dialogue systems.
Approach: They propose a reinforcement model to clarify ambiguous questions by suggesting refinements of the original query.
Outcome: The proposed model improves on real-world user clicks and shows significant improvements . it suggests that the original query is refined to clarify ambiguous questions .
Rethinking Supervised Learning and Reinforcement Learning in Task-Oriented Dialogue Systems (2020.findings-emnlp)

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Challenge: Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress through using reinforcement learning methods.
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Outcome: The proposed methods achieve more stable and higher performance with fewer efforts, such as the domain knowledge required to design a user simulator and the intractable parameter tuning in reinforcement learning.
Planning Like Human: A Dual-process Framework for Dialogue Planning (2024.acl-long)

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Challenge: Large Language Models (LLMs) operate in a reactive mode, often resulting in efficiency issues or suboptimal performance.
Approach: They propose a dual-process dialogue planning framework that leverages the dual-process theory of human cognition and a deliberative Monte Carlo Tree Search mechanism to emulate human-like conversational dynamics.
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Refine and Imitate: Reducing Repetition and Inconsistency in Persuasion Dialogues via Reinforcement Learning and Human Demonstration (2021.findings-emnlp)

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Challenge: Persuasion dialogue systems have long-standing problems of dialogue repetition and inconsistency which could impact user experience and impede the persuaded outcome.
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Transferable Dialogue Systems and User Simulators (2021.acl-long)

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Challenge: a lack of training data is limiting the development of dialogue systems . we develop a framework for creating dialogue data through self-play between agents .
Approach: They propose a framework that can incorporate new dialogue scenarios through self-play between two agents.
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Human-in-the-loop Abstractive Dialogue Summarization (2023.findings-acl)

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Challenge: Abstractive dialogue summarization systems are trained to maximize the likelihood of human-written summaries, but there is still a huge gap in generating high-quality summary as determined by humans.
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Asking the Right Question at the Right Time: Human and Model Uncertainty Guidance to Ask Clarification Questions (2024.eacl-long)

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Challenge: Using model uncertainty as supervision for deciding when to ask may not be the most effective way to resolve model uncertainty.
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Improving Multi-party Dialogue Generation via Topic and Rhetorical Coherence (2024.emnlp-main)

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Challenge: Existing studies on multi-party dialogue generation focus on the reply-to structure of dialogue histories, but they neglect the coherence between generated responses and target utterances.
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Knowledge-Grounded Dialogue Generation with Pre-trained Language Models (2020.emnlp-main)

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Challenge: Empirical results indicate that pre-trained language models can significantly outperform state-of-the-art methods in both automatic evaluation and human judgment.
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Know More about Each Other: Evolving Dialogue Strategy via Compound Assessment (P19-1)

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Challenge: Existing approaches to generate informative responses based on external knowledge are limited to singleround settings.
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