Papers with MARCO

2 papers
MARCO: Multi-Agent Real-time Chat Orchestration (2024.emnlp-industry)

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Challenge: MARCO is a multi-agent real-time chat orchestration framework for automating workflows that require interactions with tools, reasoning, and human collaboration.
Approach: They propose a multi-agent real-time chat orchestration framework for automating workflows using LLMs.
Outcome: The proposed framework performs with 94.48% accuracy and 92.74% accuracy on restaurant and retail conversations datasets and 44.91% improved latency and 33.71% cost reduction in a production setting.
LLMs are Biased Evaluators But Not Biased for Fact-Centric Retrieval Augmented Generation (2025.findings-acl)

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Challenge: Recent studies have shown that large language models (LLMs) exhibit significant biases in evaluation tasks, especially in preferentially rating and favoring self-generated content.
Approach: They propose to simulate two critical phases of retrieval-augmented generation (RAG) frameworks where keyword extraction and factual accuracy take precedence over stylistic elements.
Outcome: The proposed model emulates two critical phases of the retrieval-augmented generation framework.

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