Papers by Zixun Lu
BotEval: Facilitating Interactive Human Evaluation (2024.acl-demos)
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| Challenge: | Using language models to perform complex interactive tasks is becoming more common with the rapid progress in natural language processing (NLP) models. |
| Approach: | They develop an evaluation toolkit that enables human-bot interactions as part of the evaluation process. |
| Outcome: | The evaluation toolkit enables human-bot interactions as part of the evaluation process, rather than making judgements for a static input. |
Can Language Model Moderators Improve the Health of Online Discourse? (2024.naacl-long)
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Hyundong Cho, Shuai Liu, Taiwei Shi, Darpan Jain, Basem Rizk, Yuyang Huang, Zixun Lu, Nuan Wen, Jonathan Gratch, Emilio Ferrara, Jonathan May
| Challenge: | Existing efforts to automate conversational moderation have focused on banning harmful comments or deleting them, but such efforts can inadvertently push users towards echo chambers that exacerbate polarization. |
| Approach: | They propose a framework to assess models’ moderation capabilities independently of human intervention and propose 'conversational moderation' they propose to use language models as conversational moderators to provide specific feedback on toxic behavior but struggle to influence users to increase their levels of respect and cooperation. |
| Outcome: | The proposed framework assesses models’ moderation capabilities independently of human intervention and shows that appropriately prompted models provide specific and fair feedback on toxic behavior but struggle to influence users to increase their levels of respect and cooperation. |