Papers by Yiping Kang

4 papers
One Agent To Rule Them All: Towards Multi-agent Conversational AI (2022.findings-acl)

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Challenge: Increasing volume of conversational agents (CAs) on the market has resulted in users being burdened with learning and adopting multiple agents to accomplish their tasks.
Approach: They propose a task BBAI: Black-Box Agent Integration that integrates multiple black-box CAs at scale.
Outcome: The proposed system outperforms existing benchmarks in the BBAI: Black-Box Agent Integration task.
TOBUGraph: Knowledge Graph-Based Retrieval for Enhanced LLM Performance Beyond RAG (2025.emnlp-industry)

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Challenge: Retrieval-Augmented Generation (RAG) relies on query-chunk text-to-text similarity in the embedding space for retrieval, can fail to capture deeper semantic relationships across chunks, is highly sensitive to chunking strategies, and is prone to hallucinations.
Approach: They propose a graph-based retrieval framework that first constructs the knowledge graph from unstructured data dynamically and automatically.
Outcome: The proposed framework outperforms multiple RAG implementations in both precision and recall, significantly enhancing user experience through improved retrieval accuracy.
Label Agnostic Pre-training for Zero-shot Text Classification (2023.findings-acl)

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Challenge: Existing approaches to text classification assume a fixed set of labels . however, in real-world applications, there exists an infinite label space for describing a given text .
Approach: They propose two new methods that inject aspect-level understanding into pre-trained models at train time to improve zero-shot generalization.
Outcome: The proposed methods improve zero-shot generalization on a set of challenging datasets.
Data Collection for Dialogue System: A Startup Perspective (N18-3)

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Challenge: Developing dialogue systems such as Apple Siri and Google Now requires high quality training data but data collection with crowdsourcing is largely an open question.
Approach: They propose to use crowdsourcing to collect data for a user intent classification task in a dialogue system.
Outcome: The proposed method improves the quality of the collected data and the model performance on real user queries.

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