Papers by Yi-Jyun Sun
Know Your Mistakes: Towards Preventing Overreliance on Task-Oriented Conversational AI Through Accountability Modeling (2025.acl-long)
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| Challenge: | Recent LLMs are known to hallucinate, producing responses that seem plausible but are factually incorrect. |
| Approach: | They propose an accountability model for LLM-based task-oriented dialogue agents to address user overreliance via friction turns in cases of model uncertainty and errors associated with dialogue state tracking (DST). |
| Outcome: | The proposed model improves joint goal accuracy (JGA) of DST output by 3% on two established benchmarks. |