Papers by Wendi Zhou
A Usage-centric Take on Intent Understanding in E-Commerce (2024.emnlp-main)
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| Challenge: | Identifying and understanding user intents is a crucial task for E-Commerce. |
| Approach: | They propose to use intent understanding as a natural language reasoning task independent of product ontologies to identify and understand user intents. |
| Outcome: | The proposed framework can't be used to strongly align user intents with products with desirable properties and recommend useful products across diverse categories. |