Papers by Susan Fussell
Facilitating the Communication of Politeness through Fine-Grained Paraphrasing (2020.emnlp-main)
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| Challenge: | Using technology, people are increasingly able to communicate across geographical, cultural and language barriers, but they also face new challenges, as they need to adapt their communication approaches to increasingly diverse circumstances. |
| Approach: | They propose a method for suggesting paraphrases that achieve the intended level of politeness under a given communication circumstance and evaluate it in two realistic communication scenarios. |
| Outcome: | The proposed method reduces misalignment between the speaker’s intentions and listener’s perceptions in two realistic communication scenarios and is able to communicate with people from different backgrounds in diverse contexts. |