Papers by Shujuan Ma
Cognitive Policy-Driven LLM for Diagnosis and Intervention of Cognitive Distortions in Emotional Support Conversation (2026.acl-long)
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| Challenge: | Existing models for ESC ignore cognitive distortions in help-seekers' expressions . current models provide basic emotional comfort, rather than helping help- seekers address psychological distress at a deeper cognitive level. |
| Approach: | They propose a Large Language Model framework to enhance LLMs' ability to diagnose and intervene cognitive distortions in help-seekers. |
| Outcome: | The proposed framework outperforms 15 state-of-the-art baselines in terms of distortion diagnosis accuracy, intervention strategy effectiveness, and safety risk control. |