Papers by Royi Ronen
An End-to-End Dialogue Summarization System for Sales Calls (2022.naacl-industry)
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| Challenge: | Summarizing sales calls is a routine task performed manually by salespeople. |
| Approach: | They propose a production system which combines generative models fine-tuned for customer-agent setting, with a human-in-the-loop user experience for an interactive summary curation process. |
| Outcome: | The proposed system can handle training data scarcity and privacy constraints in an industrial setting. |
InterrogateLLM: Zero-Resource Hallucination Detection in LLM-Generated Answers (2024.acl-long)
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| Challenge: | Existing methods for detecting hallucinations in large language models are limited due to their high frequency and high accuracy. |
| Approach: | They propose a method to detect hallucinations in large language models by repeating model-generated responses from its generated answer. |
| Outcome: | The proposed method achieves 87% hallucinations in a specific experiment without external knowledge. |