Papers by Robert Jago
Supporting Complaints Investigation for Nursing and Midwifery Regulatory Agencies (2021.acl-demo)
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Piyawat Lertvittayakumjorn, Ivan Petej, Yang Gao, Yamuna Krishnamurthy, Anna Van Der Gaag, Robert Jago, Kostas Stathis
| Challenge: | Fig. 1 illustrates the major components and workflow of our proposed system to improve the efficiency of complaints investigation for nursing and midwifery regulators. |
| Approach: | They propose a decision support system that uses machine learning and natural language processing techniques to process complaints and predict their risk level. |
| Outcome: | The proposed system uses state-of-the-art machine learning and natural language processing techniques to process complaints and predict risk levels. |