Papers by Qianlan Ying
Language Scaling for Universal Suggested Replies Model (2021.naacl-industry)
Copied to clipboard
Qianlan Ying, Payal Bajaj, Budhaditya Deb, Yu Yang, Wei Wang, Bojia Lin, Milad Shokouhi, Xia Song, Yang Yang, Daxin Jiang
| Challenge: | We consider scaling automated suggested replies (SR) to multiple languages for a commercial email application. |
| Approach: | They propose a multi-lingual multi-task continual learning framework with auxiliary tasks and language adapters to train universal language representation across regions. |
| Outcome: | The proposed model reduces catastrophic forgetting and improves cross-lingual transfer across languages while reducing training costs. |