Papers by Michael McCawley
The TechQA Dataset (2020.acl-main)
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Vittorio Castelli, Rishav Chakravarti, Saswati Dana, Anthony Ferritto, Radu Florian, Martin Franz, Dinesh Garg, Dinesh Khandelwal, Scott McCarley, Michael McCawley, Mohamed Nasr, Lin Pan, Cezar Pendus, John Pitrelli, Saurabh Pujar, Salim Roukos, Andrzej Sakrajda, Avi Sil, Rosario Uceda-Sosa, Todd Ward, Rong Zhang
| Challenge: | TECHQA is a domain-adaptation question answering dataset for the technical support domain. |
| Approach: | They propose a domain-adaptation question-answering dataset for the technical support domain that contains actual questions posed by users on a technical forum . |
| Outcome: | The TECHQA dataset highlights two real-world issues from the automated customer support domain. |