Papers by Mengtong Ji
ENPMR-Bench: Benchmarking Proactive Memory Retrieval for Emotional Support Agents (2026.findings-acl)
Copied to clipboard
| Challenge: | Existing research treats memory as a mechanism for factual retention, neglecting its role in shaping users’ emotional experiences. |
| Approach: | They propose a benchmark for evaluating Emotional Need-aware Proactive Memory Retrieval (ENPMR) it enables agents to infer users’ latent emotional needs and proactively retrieve appropriate memories to support empathetic interaction. |
| Outcome: | The proposed benchmark includes over 1,800 memory-augmented dialogues and defines structured mappings between emotional needs and supportive memory types. |