Papers by Lizhen Tan

4 papers
Evaluating Cross-Lingual Transfer Learning Approaches in Multilingual Conversational Agent Models (2020.coling-industry)

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Challenge: Existing voice assistant models are developed for each region or language, requiring linear effort to develop and maintain.
Approach: They propose a general multilingual model framework for natural language understanding models . they show multilingual models can reach same or better performance compared to monolingual models a .
Outcome: The proposed model framework can bootstrap new language models faster and reduce effort . it can reach same or better performance compared to monolingual models across language-specific test data .
GraphDx: A Cost-Aware Knowledge-Enhanced Multi-Agent Framework for Sequential Diagnosis (2026.findings-acl)

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Challenge: Existing Large Language Models struggle to reason systematically under cost constraints . Existing approaches lack the knowledge-reasoning capability to reason under cost .
Approach: They propose a knowledge-enhanced framework that leverages large language models to construct MDKGs . they propose three collaborative agents that handle language understanding and generation .
Outcome: GraphDx improves diagnostic success rates from 50–68% to 79–93% while reducing test costs by 20–54%.
Case-based Reasoning for Natural Language Queries over Knowledge Bases (2021.emnlp-main)

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Challenge: Using human-labeled examples, case-based reasoning can solve complex problems from scratch . case-Based reasoning is a paradigm that is used to solve complex problem .
Approach: They propose a neuro-symbolic CBR approach for question answering over large knowledge bases.
Outcome: The proposed approach outperforms the current state of the art on a CWQ dataset by 11% on accuracy.
Knowledge Distillation Transfer Sets and their Impact on Downstream NLU Tasks (2022.emnlp-industry)

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Challenge: Domain Classification (DC) and Intent Classification/Named Entity Recognition (ICNER) are the most common methods for reducing teacher-student knowledge into manageable sizes for low-latency downstream applications.
Approach: They investigate whether distillation from a generic LM benefits downstream tasks . a domain classification and a task-specific data set are used to fine tune the model .
Outcome: The proposed model improves across tasks and test sets when only task-specific data is used.

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