Papers by Kshitij Fadnis
PrimeQA: The Prime Repository for State-of-the-Art Multilingual Question Answering Research and Development (2023.acl-demo)
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Avi Sil, Jaydeep Sen, Bhavani Iyer, Martin Franz, Kshitij Fadnis, Mihaela Bornea, Sara Rosenthal, Scott McCarley, Rong Zhang, Vishwajeet Kumar, Yulong Li, Md Arafat Sultan, Riyaz Bhat, Juergen Bross, Radu Florian, Salim Roukos
| Challenge: | Question Answering (QA) is a major area of research in Natural Language Processing (NLP) |
| Approach: | They propose a one-stop and open-source QA repository for question answering . it supports core QA functionalities like retrieval and reading comprehension . they say it will facilitate easy replication of state-of-the-art (SOTA) QA methods . |
| Outcome: | The proposed framework enables easy replication of state-of-the-art (SOTA) QA methods. |
Agent Assist through Conversation Analysis (2020.emnlp-demos)
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Kshitij Fadnis, Nathaniel Mills, Jatin Ganhotra, Haggai Roitman, Gaurav Pandey, Doron Cohen, Yosi Mass, Shai Erera, Chulaka Gunasekara, Danish Contractor, Siva Patel, Q. Vera Liao, Sachindra Joshi, Luis Lastras, David Konopnicki
| Challenge: | Using conversational approach to information retrieval for agent assistance, customer support agents are a critical part of an organization's customer support team. |
| Approach: | They propose a conversational approach to information retrieval for agent assistance that monitors an evolving conversation and recommends both responses and URLs of documents. |
| Outcome: | The proposed system monitors an evolving conversation and recommends both responses and URLs of documents the agent can use in replies to their client. |