Papers by Kirandeep Kaur
PROPER Agents: Proactivity Driven Personalized Agents for Advancing Knowledge Gap Navigation (2026.findings-acl)
Copied to clipboard
| Challenge: | Current approaches to proactive assistance are anchored in what users express or can read, leading to unnecessary or mistimed interventions. |
| Approach: | They propose a framework that explicitly models user-specific knowledge gaps in a controlled manner. |
| Outcome: | The proposed framework improves on quality scores and win rates across multiple domains, achieving up to 84% gains in single-turn evaluation and consistent dominance in multiturn interactions. |