Papers by Kathleen Meier-Hellstern
Detecting Hallucination and Coverage Errors in Retrieval Augmented Generation for Controversial Topics (2024.lrec-main)
Copied to clipboard
Tyler A. Chang, Katrin Tomanek, Jessica Hoffmann, Nithum Thain, Erin MacMurray van Liemt, Kathleen Meier-Hellstern, Lucas Dixon
| Challenge: | a growing audience of users is engaging with LLM-driven chatbots. |
| Approach: | They propose a strategy to handle controversial topics in LLM-based chatbots based on Wikipedia’s Neutral Point of View principle. |
| Outcome: | The proposed methods detect errors in the tuned LLM responses even when no training data is available. |