Papers by Kasturi Bhattacharjee

4 papers
What Do Users Care About? Detecting Actionable Insights from User Feedback (2022.naacl-industry)

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Challenge: a large amount of data can be used to extract actionable insights from user feedback . however, the data is unstructured and voluminous, and is underutilized for most users .
Approach: They propose an unsupervised method for finding actionable insights from user feedback . they cluster data into groups containing coherent insights, followed by theme detection .
Outcome: The proposed approach outperforms baselines on two real-world user feedback datasets and one academic dataset.
PerKGQA: Question Answering over Personalized Knowledge Graphs (2022.findings-naacl)

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Challenge: Existing methods for question answering over knowledge graphs have focused on generalizable or generic knowledge, which assumes there is a predefined global KG for all queries.
Approach: They propose to use a non-parametric technique that employs case-based reasoning and a parametric approach using graph neural networks to query a predefined knowledge graph (KG)
Outcome: The proposed methods outperform strong baselines on an academic and an internal dataset by 6.5% and 10.5%.
To BERT or Not to BERT: Comparing Task-specific and Task-agnostic Semi-Supervised Approaches for Sequence Tagging (2020.emnlp-main)

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Challenge: Using large amounts of unlabeled data to improve performance has become the foundation for many natural language processing tasks.
Approach: They propose a task-specific semi-supervised approach that uses unlabeled data in a more task-agnostic manner.
Outcome: The proposed approach achieves similar performance to BERT on a set of sequence tagging tasks with less financial and environmental impact.
Multi-Task Learning and Adapted Knowledge Models for Emotion-Cause Extraction (2021.findings-acl)

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Challenge: Detecting what emotions are expressed in text is a well-studied problem in natural language processing.
Approach: They propose methods that combine common-sense knowledge with multi-task learning to perform joint emotion classification and emotion cause tagging.
Outcome: The proposed models improve on both tasks when using common-sense reasoning and a multitask framework.

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