Papers by Junfeng Shen
STK-Adapter: Incorporating Evolving Graph and Event Chain for Temporal Knowledge Graph Extrapolation (2026.acl-long)
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Shuyuan Zhao, Wei Chen, Weijie Zhang, Xinrui Hou, Junfeng Shen, Boyan Shi, Shengnan Guo, Youfang Lin, Huaiyu Wan
| Challenge: | Temporal Knowledge Graphs (TKGs) store dynamic facts in the real world. |
| Approach: | They propose a Spatial-Temporal Knowledge Adapter which integrates the evolving graph encoder and the LLM to facilitate TKG reasoning. |
| Outcome: | The proposed method outperforms state-of-the-art methods on benchmark datasets and exhibits strong generalization capabilities in cross-dataset task. |
Benchmarking and Learning Real-World Customer Service Dialogue (2026.acl-long)
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| Challenge: | Existing benchmarks and training pipelines for industrial intelligent customer service (ICS) focus on task completion and tool correctness. |
| Approach: | They propose a benchmark-to-optimization loop that bridges offline gains to deployment . they propose OlaMind, which distills reusable reasoning patterns from expert dialogues . |
| Outcome: | The proposed benchmark surpasses GPT-5.2 and Gemini 3 Pro on OlaBench . it delivers an average +23.67% issue resolution and -6.6% human transfer rate versus baseline . |
SAMoRA: Semantic-Aware Mixture of LoRA Experts for Task-Adaptive Learning (2026.findings-acl)
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| Challenge: | Existing methods for multitask learning fail to match input semantics with expert capabilities, leading to weak expert specialization. |
| Approach: | They propose a parameter-efficient mixture-of-experts framework for task-adaptive learning that aligns textual semantics with the most suitable experts for precise routing. |
| Outcome: | The proposed framework outperforms the state-of-the-art methods and holds excellent task generalization capabilities. |
CA-GAR: Context-Aware Alignment of LLM Generation for Document Retrieval (2025.findings-acl)
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| Challenge: | Recent techniques such as Generation-Augmented Retrieval (GAR) and Generative Document Retrieleval (GDR) leverage LLMs to enhance retrieval performance but face key challenges: GAR’s generated content may not always align with the target document corpus, while GDR limits the generative capacity of LLM. |
| Approach: | They propose a Context-Aware Generation-Augmented Retrieval approach which integrates corpus information into their generation process. |
| Outcome: | Experimental results show that CA-GAR outperforms existing methods on seven tasks and four non-English languages. |
Towards Enhancing Relational Rules for Knowledge Graph Link Prediction (2023.findings-emnlp)
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| Challenge: | Existing knowledge graph reasoning methods are inadequate for missing knowledge . Various methods are explored to facilitate reasoning for missing information . |
| Approach: | They propose a novel knowledge graph reasoning approach that uses a query-related fusion gate unit to model the sequentiality of relation composition and a buffering update mechanism to alleviate lagged entity information propagation. |
| Outcome: | Experimental results show that the proposed approach is superior on both transductive and inductive link prediction tasks. |