Papers by Harshvivek Kashid

2 papers
HalluDetect: Detecting, Mitigating, and Benchmarking Hallucinations in Conversational Systems in the Legal Domain (2025.emnlp-industry)

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Challenge: Large Language Models (LLMs) are widely used in industry but still produce hallucinations, limiting their reliability in critical applications.
Approach: They propose to reduce hallucinations in consumer grievance chatbots by reducing their token accuracy by 0.4159 per turn.
Outcome: The proposed system achieves an F1 score of 68.92% outperforming baseline detectors by 22.47% while maintaining the highest token accuracy.
From Recall to Creation: Generating Follow-Up Questions Using Bloom’s Taxonomy and Grice’s Maxims (2025.acl-industry)

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Challenge: In-car AI assistants struggle with multi-turn conversations and fail to handle cognitively complex follow-up questions.
Approach: They propose a framework that leverages Bloom's Taxonomy to generate follow-up questions with increasing cognitive complexity and a Gricean-inspired evaluation framework to assess their Logical Consistency, Informativeness, Relevance, and Clarity.
Outcome: The proposed framework validates both LLM-based and human evaluations and identifies the specific cognitive complexity level at which in-car AI assistants begin to falter information.

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