Papers by Gargi Dasgupta
Learning Domain Terms - Empirical Methods to Enhance Enterprise Text Analytics Performance (2020.coling-industry)
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| Challenge: | Standard text analytics algorithms are degraded on consumer generated data, a study finds . enterprise data contains domain terms that are not available in general purpose thesaurus . |
| Approach: | They propose unsupervised methods for cleaning noisy repositories after domain terms are segregated from true noise terms. |
| Outcome: | The proposed method improves classification accuracy after noise correction . it is based on a systematic analysis of enterprise data . |
Semantic Parsing for Technical Support Questions (C18-1)
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| Challenge: | Automating technical support is a task of providing answers to complex problems . traditional approaches to this task rely on information retrieval and are keyword based . |
| Approach: | They propose a semantic parsing approach that uses grammatical structure to extract technical questions' attributes as a baseline and a CRF-based model that can improve performance in the presence of annotated data. |
| Outcome: | The proposed model outperforms retrieval baselines in annotated data for training. |