Papers by Emma Cabalé
Evaluation and Facilitation of Online Discussions in the LLM Era: A Survey (2025.emnlp-main)
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Katerina Korre, Dimitris Tsirmpas, Nikos Gkoumas, Emma Cabalé, Danai Myrtzani, Theodoros Evgeniou, Ion Androutsopoulos, John Pavlopoulos
| Challenge: | Recent advances in LLMs enable artificial facilitation agents to not only moderate content, but also actively improve the quality of interactions. |
| Approach: | They propose a taxonomy on discussion quality evaluation and a new taxonomies for intervention and facilitation strategies. |
| Outcome: | The proposed methods synthesize ideas from Natural Language Processing (NLP) and Social Sciences to provide a taxonomy on discussion quality evaluation, and a roadmap of good practices and future research directions. |