Papers by Chaewon Heo
Stress-Testing Emotional Support Models: Moving from Homogeneous to Diverse Help Seekers (2026.findings-acl)
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| Challenge: | Existing simulators fail to capture behavioral diversity of real-world seekers . lack of reliable automated evaluation frameworks hinders field's establishment . |
| Approach: | They propose a controllable seeker simulator driven by nine psychological and linguistic features that underpin seeker behavior. |
| Outcome: | The proposed model achieves superior profile adherence and behavioral diversity compared to existing approaches. |