Papers by Anjali Kantharuban

3 papers
Stereotype or Personalization? User Identity Biases Chatbot Recommendations (2025.findings-acl)

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Challenge: We show that when people use large language models to generate recommendations, the LLMs produce responses that reflect both what the user wants and who the user is.
Approach: They propose that chatbots should transparently indicate when user’s revealed identity influences model recommendations but fail to do so .
Outcome: The proposed model generates racially stereotypical recommendations regardless of whether the user revealed their identity intentionally or unintentionally through implicit cues.
Quantifying the Dialect Gap and its Correlates Across Languages (2023.findings-emnlp)

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Challenge: Historically, studies investigating minority variants of languages have been limited to a select few languages.
Approach: They evaluate state-of-the-art large language models for regional dialects of several high- and low-resource languages and analyze how regional dialect gap is correlated with economic, social, and linguistic factors.
Outcome: The proposed model is compared with two high-use applications and shows that it can solve the regional dialect gap.
Counting the Bugs in ChatGPT’s Wugs: A Multilingual Investigation into the Morphological Capabilities of a Large Language Model (2023.emnlp-main)

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Challenge: Existing studies on large language models (LLMs) ignore the remarkable ability of humans to generalize and focus only on English.
Approach: They conduct the first rigorous analysis of the morphological capabilities of ChatGPT in four typologically varied languages.
Outcome: The proposed model massively underperforms purpose-built systems, particularly in English.

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