Challenge: Existing methods to analyze emotions in textual conversations are limited . emotion detection is challenging because humans rely on context and commonsense knowledge to express emotions .
Approach: They propose a Knowledge-Enriched Transformer where contextual utterances are interpreted using hierarchical self-attention and external commonsense knowledge is dynamically leveraged.
Outcome: The proposed model outperforms state-of-the-art models on most of the tested datasets in F1 score.

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Topic-Driven and Knowledge-Aware Transformer for Dialogue Emotion Detection (2021.acl-long)

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Challenge: Emotion detection in dialogues requires the identification of thematic topics underlying a conversation, commonsense knowledge, and the intricate transition patterns between affective states.
Approach: They propose a Topic-Driven Knowledge-Aware Transformer model that integrates topic representation and commonsense knowledge from ATOMIC for dialogue emotion detection.
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Knowledge Aware Emotion Recognition in Textual Conversations via Multi-Task Incremental Transformer (2020.coling-main)

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Challenge: Existing models for ERTC use a few non-neutral categories to identify the emotion of each utterance.
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From Multilingual Complexity to Emotional Clarity: Leveraging Commonsense to Unveil Emotions in Code-Mixed Dialogues (2023.emnlp-main)

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Challenge: Understanding emotions during conversation is a fundamental aspect of human communication.
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Multiple Knowledge-Enhanced Interactive Graph Network for Multimodal Conversational Emotion Recognition (2024.findings-emnlp)

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Challenge: Multimodal Emotion Recognition in Conversations models struggle due to lack of Common Sense Knowledge (CSK).
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Enhancing Emotional Support Conversations: A Framework for Dynamic Knowledge Filtering and Persona Extraction (2025.coling-main)

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Challenge: Existing dialogue models struggle to interpret context accurately due to irrelevant or misclassified knowledge, limiting their effectiveness in real-world scenarios.
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COSMIC: COmmonSense knowledge for eMotion Identification in Conversations (2020.findings-emnlp)

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Challenge: Current methods for emotion recognition in conversations often face difficulties in context propagation, emotion shift detection, and differentiating between related emotion classes.
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An Empirical Study on Multiple Knowledge from ChatGPT for Emotion Recognition in Conversations (2023.findings-emnlp)

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Challenge: Existing efforts in ERC focus on context- and speaker-sensitive dependencies, but lack of annotated data and high cost of obtaining such knowledge is a blank slate.
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Generative Emotion Cause Triplet Extraction in Conversations with Commonsense Knowledge (2023.findings-emnlp)

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Challenge: Existing studies on ECTEC focus on Causal Emotion Entailment and Emotion-Cause Pair Extraction in Conversations.
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DialogueCRN: Contextual Reasoning Networks for Emotion Recognition in Conversations (2021.acl-long)

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Challenge: Recent studies on ERC lack the ability to extract and integrate emotional clues from the conversational context.
Approach: They propose a new model that uses multi-turn reasoning modules to extract and integrate emotional clues from conversational context.
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ECoK: Emotional Commonsense Knowledge Graph for Mining Emotional Gold (2024.findings-acl)

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Challenge: Existing knowledge graphs focus on the representation and reasoning of general factual knowledge, while there are significant deficiencies in the understanding and reasoning for emotional knowledge.
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