Responding E-commerce Product Questions via Exploiting QA Collections and Reviews (C18-1)
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| Challenge: | Existing QA and review collections can be used to provide instant responses to product questions . a proposed framework can be applied to a real-world commercial E-commerce site . |
| Approach: | They propose a framework for automatically responding product questions in E-commerce sites . existing QA pairs are exploited as distant supervision for learning to rank responses . |
| Outcome: | The proposed framework can return a ranked list of snippets serving as the automated response for a given question. |
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