A Practical Approach for Building Production-Grade Conversational Agents with Workflow Graphs (2025.acl-industry)
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Chiwan Park, Wonjun Jang, Daeryong Kim, Aelim Ahn, Kichang Yang, Woosung Hwang, Jihyeon Roh, Hyerin Park, Hyosun Wang, Min Seok Kim, Jihoon Kang
| Challenge: | Large Language Models (LLMs) have led to significant improvements in various service domains, including search, recommendation, and chatbot applications. |
| Approach: | They propose a framework for developing scalable, controllable, and reliable AI-driven agents that can be applied to real-world applications. |
| Outcome: | The proposed framework bridges the gap between academic research and real-world application, and enables scalable, controllable, and reliable AI-driven agents. |
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