Challenge: Existing dialogue systems do not utilize quality dimensions specifically designed for dialogue evaluation to guide the response generation during training.
Approach: They propose a two-stage framework which generates and utilizes conversation evaluation as explicit feedback during training.
Outcome: The proposed framework generates and utilizes conversation evaluation as explicit feedback during training.

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Long-term Control for Dialogue Generation: Methods and Evaluation (2022.naacl-main)

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Challenge: Current approaches for controlling dialogue response generation focus on high-level attributes like style, sentiment, or topic.
Approach: They propose a method that allows for more fine-grained control of dialogue response generation . they propose utterances that encourage the generation of control words in the future .
Outcome: The proposed method outperforms state-of-the-art constrained generation baselines on task-oriented dialogue datasets and shows that it is more fine-grained than previous methods.
Towards Holistic and Automatic Evaluation of Open-Domain Dialogue Generation (2020.acl-main)

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Challenge: Existing methods of open-domain dialogue evaluation are labor-intensive and inefficient.
Approach: They propose to use open-domain dialogues to evaluate different aspects of dialogues using holistic evaluation metrics.
Outcome: The proposed metrics show strong correlations with human judgments.
PLATO: Pre-trained Dialogue Generation Model with Discrete Latent Variable (2020.acl-main)

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Challenge: Existing pre-training models for dialogue generation have been proven effective for a wide range of tasks.
Approach: They propose a dialogue generation pre-training framework that leverages bi-directional context and uni-directional characteristic of language generation.
Outcome: The proposed framework is superior to existing models on three publicly available datasets.
Evaluating Dialogue Generation Systems via Response Selection (2020.acl-main)

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Challenge: Existing automatic evaluation metrics for open-domain dialogue systems correlate poorly with human evaluation.
Approach: They propose to construct response selection test sets with well-chosen false candidates to evaluate response generation systems via response selection.
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Enhancing the Open-Domain Dialogue Evaluation in Latent Space (2021.findings-acl)

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Challenge: Existing methods to evaluate opendomain dialogues are limited due to the one-to-many nature of dialogues.
Approach: They propose a self-supervised setting to obtain a smooth latent space that captures discourse-level context information and implicitly models more references in latent spaces.
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Generating Dialogue Responses from a Semantic Latent Space (2020.emnlp-main)

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Challenge: Existing models for dialogue generation are unable to integrate information from multiple semantically similar valid responses of a given prompt.
Approach: They propose to learn the pair relationship between the prompts and responses as a regression task instead of the end-to-end classification on vocabulary.
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Generate, Evaluate, and Select: A Dialogue System with a Response Evaluator for Diversity-Aware Response Generation (2022.naacl-srw)

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Challenge: Existing dialogue systems that generate fluent responses are difficult to evaluate due to the one-to-many nature of dialogue, which means the existence of multiple appropriate responses is not appropriate.
Approach: They propose a generator-evaluator model that evaluates multiple responses generated by a response generator and selects the best response by an evaluators.
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Towards Efficient Dialogue Pre-training with Transferable and Interpretable Latent Structure (2022.emnlp-main)

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Challenge: Existing models that use millions of parameters on massive data are inefficient and lack interpretability.
Approach: They propose a model with a latent structure that is easily transferable from the general domain to downstream tasks in a lightweight and transparent way.
Outcome: The proposed model performs better than four strong baseline models in terms of automatic and human evaluations and is 5x faster than the strongest baseline model.
Measuring and Improving Semantic Diversity of Dialogue Generation (2022.findings-emnlp)

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Challenge: Existing evaluation metrics for response diversity do not capture the semantic diversity of generated responses.
Approach: They propose an automatic evaluation metric to measure the semantic diversity of generated responses . they show that it captures human judgments better than existing diversity metrics .
Outcome: The proposed metric captures human judgments on response diversity better than existing lexical diversity metrics.
Human-in-the-loop Abstractive Dialogue Summarization (2023.findings-acl)

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Challenge: Abstractive dialogue summarization systems are trained to maximize the likelihood of human-written summaries, but there is still a huge gap in generating high-quality summary as determined by humans.
Approach: They propose to incorporate different levels of human feedback into the training process . they ask humans to highlight salient information to be included in summaries .
Outcome: The proposed model captures human-written summaries and compares them with state-of-the-art models on multiple datasets.

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