Emstremo: Adapting Emotional Support Response with Enhanced Emotion-Strategy Integrated Selection (2024.lrec-main)
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| Challenge: | Emstremo aims to achieve strategic control of emotional alignment by perceiving and responding to the user’s emotions. |
| Approach: | They propose to integrate strategies and emotions into a conversational emotional support agent called Emstremo that aims to achieve strategic control of emotional alignment by perceiving and responding to the user’s emotions. |
| Outcome: | Emstremo achieves strategic control of emotional alignment by perceiving and responding to the user’s emotions. |
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| Challenge: | Emotion Support Conversation (ESC) is a goaldirected task with the goal of reducing the emotional distress of people. |
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Weixiang Zhao, Xingyu Sui, Xinyang Han, Yang Deng, Yulin Hu, Jiahe Guo, Libo Qin, Qianyun Du, Shijin Wang, Yanyan Zhao, Bing Qin, Ting Liu
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| Challenge: | Existing methods for emotional support conversation are too coarse-grained to capture user’s instant mental state and focus on expressing empathy in the response rather than gradually reducing user’ s distress. |
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