Challenge: Explicit feedback from users can be used to continually improve system performance.
Approach: They study the potential of learning from user feedback for extractive question answering by simulating feedback using supervised data.
Outcome: The proposed model improves on a few examples and can be deployed in new domains without any data annotation effort.

Similar Papers

Continually Improving Extractive QA via Human Feedback (2023.emnlp-main)

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Challenge: a study of extractive question answering systems using human feedback shows promising potential for continual learning.
Approach: They study extractive question answering system by using user feedback to improve it . they design and deploy an iterative approach where users ask questions and provide feedback .
Outcome: The proposed model improves over time across different data regimes and domains . human user feedback is more affordable and abundant than annotations provided by trained experts .
Feedback Attribution for Counterfactual Bandit Learning in Multi-Domain Spoken Language Understanding (2021.emnlp-main)

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Challenge: a large amount of labeled data is needed for fine-tuning.
Approach: They propose attribution methods inspired by multi-agent reinforcement learning for a feedback attribution problem in spoken language understanding.
Outcome: The proposed methods can train competitive models from user feedback.
Improving a Neural Semantic Parser by Counterfactual Learning from Human Bandit Feedback (P18-1)

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Challenge: a recent study shows that counterfactual learning from human bandit feedback can improve neural semantic parsers . cost and difficulty of manually preparing large amounts of parses is a bottleneck for supervised learning .
Approach: They propose to use human bandit feedback to apply counterfactual learning to neural parsing . they devise an easy-to-use interface to collect human feedback on semantic parses .
Outcome: The proposed framework improves semantic parsers by reducing the cost of manual parsing . the proposed framework is based on human bandit feedback collected by the user .
BanditSum: Extractive Summarization as a Contextual Bandit (D18-1)

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Challenge: Existing methods for extractive summarization are heuristically generated and require a set of binary labels to be selected.
Approach: They propose a method for training neural networks to perform single-document extractive summarization without heuristically-generated extractive labels.
Outcome: The proposed method achieves better ROUGE scores than the state-of-the-art methods and significantly fewer update steps than competing approaches.
Can Neural Machine Translation be Improved with User Feedback? (N18-3)

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Challenge: a recent study has focused on the use of explicit and implicit feedback for neural machine translation (NMT) a new study uses explicit and implied feedback to improve performance of NMT with human reinforcement.
Approach: They propose to use real logged feedback to improve neural machine translation with human reinforcement.
Outcome: The proposed method improves translation quality metrics with implicit task-based feedback . the proposed method is based on explicit and implicit feedback collected on the eBay platform .
Multi-Source Test-Time Adaptation as Dueling Bandits for Extractive Question Answering (2023.acl-long)

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Challenge: Recent research on test-time adaptation suggests a possible way to improve the generalization ability of LLMs.
Approach: They propose to use multi-armed bandit learning and multi-arm dueling bandits to solve a multi-source test-time model adaptation problem from user feedback.
Outcome: The proposed model is more effective than other strong baselines on extractive question answering datasets.
Accurate Training of Web-based Question Answering Systems with Feedback from Ranked Users (2023.acl-industry)

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Challenge: Recent work shows that large-scale annotated datasets are essential for training state-of-the-art Question Answering (QA) models.
Approach: They use large-scale annotated datasets to train question answering models . they use feedback data collected from deployed QA systems to provide cheaper supervision .
Outcome: The proposed model improves on the large scale annotated datasets from QA systems . the proposed model can be easily supervised on large-scale unlabeled web data .
What do Models Learn from Question Answering Datasets? (2020.emnlp-main)

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Challenge: Existing models have outperformed humans on question answering datasets, but they have yet to outperform humans on the task of question answering itself.
Approach: They evaluate BERT-based question answering models on their generalizability to out-of-domain examples, responses to missing or incorrect data, and ability to handle question variations.
Outcome: The proposed models outperform human baselines on the widely-used SQuAD 1.1 and SQu AD 2.0 datasets.
Learning Improvised Chatbots from Adversarial Modifications of Natural Language Feedback (2020.findings-emnlp)

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Challenge: Currently, user feedback contains extraneous sequences hindering their usefulness as a training sample.
Approach: They propose a generative adversarial model that converts noisy feedback into a plausible natural response in a conversation and fools the discriminator which distinguishes feedback from natural responses.
Outcome: The proposed model improves the original chatbot performance from 69.94%to 75.96% in ranking correct responses on the PERSONACHATdataset.
Generalizing Question Answering System with Pre-trained Language Model Fine-tuning (D19-58)

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Challenge: Existing methods focus on improving in-domain performance, leaving open the question of how they can generalize to out-of-domain and unseen RC tasks.
Approach: They propose a multi-task learning framework that learns the shared representation across different tasks and builds on a large pre-trained language model and fine-tuned on multiple RC datasets.
Outcome: The proposed framework improves the BERT-Large baseline by 8.39 and 7.22 respectively.

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