DialogSum: A Real-Life Scenario Dialogue Summarization Dataset (2021.findings-acl)
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| Challenge: | Experimental results show unique challenges in dialogue summarization such as spoken terms, special discourse structures, coreferences and ellipsis, pragmatics and social common sense. |
| Approach: | They propose a large-scale labeled dialogue summarization dataset . they use state-of-the-art neural models to analyze spoken dialogue summaries . |
| Outcome: | The proposed dataset can be used to analyze spoken dialogue summarization challenges. |
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| Challenge: | Existing dialogue summarization systems encode text with a number of general semantic features, but these are often not available in open-domain tools. |
| Approach: | They propose to use DialoGPT to label three types of features on two datasets . they propose to employ pre-trained and non-pre-tried models as dialogue annotators . |
| Outcome: | The proposed method improves on two dialogue summarization datasets and achieves state-of-the-art performance. |
DialSummEval: Revisiting Summarization Evaluation for Dialogues (2022.naacl-main)
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| Challenge: | Current models for dialogue summarization have flaws that may not be well exposed by frequently used metrics such as ROUGE. |
| Approach: | They propose to re-evaluate 18 categories of metrics in terms of four dimensions: coherence, consistency, fluency and relevance, as well as a unified human evaluation of various models for the first time. |
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SAMSum Corpus: A Human-annotated Dialogue Dataset for Abstractive Summarization (D19-54)
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| Challenge: | Existing work on abstractive dialogue summarizations has focused on news summarizing but there is no such comprehensive dataset. |
| Approach: | They propose to use a chat-dialogues corpus with abstractive dialogue summaries to generate a short version of text that covers the main points succinctly. |
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MediaSum: A Large-scale Media Interview Dataset for Dialogue Summarization (2021.naacl-main)
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| Challenge: | Existing datasets for dialogue summarization are limited to their small sizes and are built from a narrow domain. |
| Approach: | They propose a large-scale media interview dataset consisting of 463.6K transcripts with abstractive summaries. |
| Outcome: | The proposed dataset is larger and contains multi-party conversations from multiple domains. |
Controllable Abstractive Dialogue Summarization with Sketch Supervision (2021.findings-acl)
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| Challenge: | Using a model to generate summary sketches, we improve abstractive dialogue summarization quality and enable granularity control. |
| Approach: | They propose a model that generates a preliminary summary sketch and a strategy to control granularity. |
| Outcome: | The proposed model achieves state-of-the-art on the largest dialogue summarization corpus with as high as 50.79 in ROUGE-L score. |
From spoken dialogue to formal summary: An utterance rewriting for dialogue summarization (2022.naacl-main)
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| Challenge: | Existing models focus more on the structure of summary, not on the personal and logical inconsistency problem. |
| Approach: | They propose a model to solve the problem of personal and logical inconsistency . they use an utterance rewriter to complete the ellipsis content of dialogue content . |
| Outcome: | The proposed model outperforms baseline models on both SAMSum and DialSum datasets. |
An Exploratory Study on Long Dialogue Summarization: What Works and What’s Next (2021.findings-emnlp)
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Yusen Zhang, Ansong Ni, Tao Yu, Rui Zhang, Chenguang Zhu, Budhaditya Deb, Asli Celikyilmaz, Ahmed Hassan Awadallah, Dragomir Radev
| Challenge: | Existing models for dialogue summarization focus on extracting the main events of short conversations, but real-world dialogues are difficult to train. |
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TWEETSUMM - A Dialog Summarization Dataset for Customer Service (2021.findings-emnlp)
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Guy Feigenblat, Chulaka Gunasekara, Benjamin Sznajder, Sachindra Joshi, David Konopnicki, Ranit Aharonov
| Challenge: | a dataset focused on customer care dialog summarization is the first to focus on real-world customer care conversations . it contains extractive and abstractive summaries, and extractive summarizing methods are also introduced . |
| Approach: | They present a customer care dialog summarization dataset with 6500 human annotated summaries . they introduce an unsupervised method for extracting dialog summary data . |
| Outcome: | The proposed method is based on real-world customer support dialogs and includes extractive and abstractive summaries. |
Narrate Dialogues for Better Summarization (2022.findings-emnlp)
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| Challenge: | Recent work on dialogue summarization models focuses on generating concise summaries for multi-party dialogues. |
| Approach: | They propose several ways to convert dialogue into a third-person narrative style . they propose to use narration as a valuable annotation for LLMs . |
| Outcome: | Empirical results show that the proposed approach achieves higher scores on ROUGE and a factual correctness metric. |
Summarization of Dialogues and Conversations At Scale (2023.eacl-tutorials)
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| Challenge: | Conversations are the natural communication format for people. |
| Approach: | This tutorial will survey the cutting-edge methods for summarizing written and spoken conversation. |
| Outcome: | This tutorial will examine the cutting-edge methods for summarizing written and spoken conversations, covering key sub-areas whose combination is needed for a successful solution. |