Challenge: Currently, most reinforcement learning methods for dialog policy learning train a centralized agent that selects a predefined joint action concatenating domain name, intent type, and slot name.
Approach: They propose a hierarchical multi-agent framework in which each part of the action is led by a different agent and a joint optimization process that makes agents can exchange their policy information.
Outcome: The proposed framework reduces labor costs for action templates and decreases the size of the action space for each agent.

Similar Papers

Multi-Agent Task-Oriented Dialog Policy Learning with Role-Aware Reward Decomposition (2020.acl-main)

Copied to clipboard

Challenge: Many studies have applied reinforcement learning to train a dialog policy . but modeling a real-world user simulator is challenging and requires domain expertise .
Approach: They propose to build dialog policies with two agents as dialog agents to avoid building a user simulator beforehand.
Outcome: The proposed method can build a system policy and a user policy simultaneously . it can achieve high task success rate through conversational interaction .
Rethinking Supervised Learning and Reinforcement Learning in Task-Oriented Dialogue Systems (2020.findings-emnlp)

Copied to clipboard

Challenge: Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress through using reinforcement learning methods.
Approach: They propose a dialogue action decoder and a simulator-free adversarial learning method to improve dialogue agent performance without using reinforcement learning.
Outcome: The proposed methods achieve more stable and higher performance with fewer efforts, such as the domain knowledge required to design a user simulator and the intractable parameter tuning in reinforcement learning.
Rethinking Action Spaces for Reinforcement Learning in End-to-end Dialog Agents with Latent Variable Models (N19-1)

Copied to clipboard

Challenge: Existing approaches to define action spaces for conversational agents have limitations . end-to-end dialog systems can handle complex domains with limited action space .
Approach: They propose a latent action framework that treats the action spaces of an end-to-end dialog agent as latent variables and develops unsupervised methods to induce its own action space from the data.
Outcome: The proposed framework achieves better performance than word-level policy gradient methods on DealOrNoDeal and MultiWoz dialogs.
Few-Shot Structured Policy Learning for Multi-Domain and Multi-Task Dialogues (2023.findings-eacl)

Copied to clipboard

Challenge: Reinforcement learning is widely adopted to model dialogue managers in task-oriented dialogues, but the user simulator provided by state-of-the-art dialogue frameworks are only rough approximations of human behaviour.
Approach: They propose to use structured policies to improve sample efficiency when learning on multi-domain and multi-task environments.
Outcome: The proposed policies improve sample efficiency and performance on multi-domain and multi-task environments.
Scheduled Dialog Policy Learning: An Automatic Curriculum Learning Framework for Task-oriented Dialog System (2021.findings-acl)

Copied to clipboard

Challenge: et al., 2013) show that dialog policy learning is an important component of the task-oriented dialogue system.
Approach: They propose a framework that integrates curriculum learning and policy optimization . they propose to train dialog agents from easy dialogues to complex ones .
Outcome: The proposed framework outperforms the state-of-the-art model on multi-task dialogues.
Guided Dialog Policy Learning: Reward Estimation for Multi-Domain Task-Oriented Dialog (D19-1)

Copied to clipboard

Challenge: Existing methods to learn dialog policy require elaborate design and user goals.
Approach: They propose an algorithm that estimates the reward signal and infers the user goal in dialog sessions.
Outcome: The proposed algorithm achieves higher task success than state-of-the-art models on a multi-domain task-oriented dialog dataset.
Phrase-Level Action Reinforcement Learning for Neural Dialog Response Generation (2021.findings-acl)

Copied to clipboard

Challenge: Existing methods for dialog agent training lack a robust action space for entangled information, which can cause bias and deviate from natural human language.
Approach: They propose phrase-level action reinforcement learning which allows the model to alter the sentence structure and content with the sequential action selection.
Outcome: The proposed model achieves competitive results with state-of-the-art models on the MultiWOZ dataset, indicating that it is effective for solving task-oriented dialogs.
Retrieve & Memorize: Dialog Policy Learning with Multi-Action Memory (2021.findings-acl)

Copied to clipboard

Challenge: Recent years have seen a rapid growth of interest in building task-oriented dialogue systems.
Approach: They propose a retrieve-and-memorize framework to deal with unbalanced distribution of system actions in dialogue datasets.
Outcome: The proposed framework achieves competitive performance among state-of-the-art models on a large-scale task-oriented dialogue dataset.
End-to-End Learning of Task-Oriented Dialogs (N18-4)

Copied to clipboard

Challenge: Dissertation addresses the limitations of conventional task-oriented dialog systems . conventions of such systems include a complex pipeline and dialog state tracking .
Approach: They propose a neural network based dialog system that can robustly track dialog state . they propose offline training and online interactive learning methods to improve efficiency .
Outcome: The proposed system can track dialog state, interface with knowledge bases, and integrate structured query results into system responses to successfully complete task-oriented dialog.
Learning Goal-oriented Dialogue Policy with opposite Agent Awareness (2020.aacl-main)

Copied to clipboard

Challenge: Existing approaches for goal-oriented dialogue policy learning focus on the target agent policy and treat the opposite agent policy as part of the environment.
Approach: They propose a framework for policy learning in goal-oriented dialogues that uses the opposite agent's policy estimation to improve the target agent by regarding it as part of the target policy.
Outcome: The proposed framework shows superior performance over state-of-the-art models on cooperative and competitive dialogue tasks.

What is GenGO?

GenGO is an NLP powered publication search system. It currenctly indexes 30k+ papers from ACL Anthology, and implements multi-aspect summarization, semantic search, and more!

Information

About
Limitations