Q2: Evaluating Factual Consistency in Knowledge-Grounded Dialogues via Question Generation and Question Answering (2021.emnlp-main)
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| Challenge: | Existing evaluation methods for factual consistency in knowledge-grounded dialogues are unreliable and limit their applicability. |
| Approach: | They propose an automatic evaluation metric for factual consistency in knowledge-grounded dialogue using automatic question generation and question answering. |
| Outcome: | The proposed evaluation metric consistently shows higher correlation with human judgements. |
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