Challenge: Statistically, humans are unbiased, high variance estimators, while metrics are biased, low variance estimator.
Approach: They compare automatic metrics to humans and a derived, perfect segment-level annotator by applying a bias-variance-noise decomposition to adjust the error to a noise-free, infinite test set setting.
Outcome: The proposed method outperforms humans and a derived, perfect segment-level annotator in two settings.

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Challenge: Existing learning metrics are limited to tasks where large human ratings are available.
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The price of debiasing automatic metrics in natural language evalaution (P18-1)

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Challenge: Existing methods to evaluate natural language systems are expensive and expensive.
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NLG Evaluation Metrics Beyond Correlation Analysis: An Empirical Metric Preference Checklist (2023.acl-long)

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Challenge: a systematic review of automatic evaluation metrics for Natural Language Generation (NLG) shows that task-agnostic metrics have a weak correlation with human .
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Is Reference Necessary in the Evaluation of NLG Systems? When and Where? (2024.naacl-long)

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Challenge: Despite recent advances in reference-free metrics, it has not been well understood when and where they can be used as an alternative to reference-based metrics.
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Re-Examining System-Level Correlations of Automatic Summarization Evaluation Metrics (2022.naacl-main)

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Challenge: Existing definitions of system-level correlations are inconsistent with how they are used to evaluate systems.
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Please, Don’t Forget the Difference and the Confidence Interval when Seeking for the State-of-the-Art Status (2022.lrec-1)

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Challenge: comparing NLP systems by performance has become an essential question . comparing systems by performing performance criterion is criticized for allowing chance to determine superiority .
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Towards a Better Metric for Evaluating Question Generation Systems (D18-1)

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Challenge: Existing evaluation metrics based on n-gram similarity do not correlate well with human judgments . large datasets for document Question Answering (QA) have enabled the development of end-to-end supervised models .
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A Measure of the System Dependence of Automated Metrics (2025.acl-short)

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Challenge: Recent advances in machine translation evaluations are expensive and time-intensive.
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Challenge: a few popular metrics are still used to evaluate language generation systems despite their known limitations.
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Tangled up in BLEU: Reevaluating the Evaluation of Automatic Machine Translation Evaluation Metrics (2020.acl-main)

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Challenge: Existing methods for judging metrics are sensitive to the translations used for evaluation, leading to falsely confident conclusions about a metric’s efficacy.
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