Challenge: Emotion recognition helps to build natural dialogue systems.
Approach: They propose to use a recurrent neural model to annotate emotion corpora with dialogue act labels and an ensemble annotator to extract the final dialogue act label.
Outcome: The proposed model annotates two accessible multi-modal emotion corpora with and without context and extracts the final dialogue act label.

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Automatic Dialogue Generation with Expressed Emotions (N18-2)

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Challenge: a growing interest in neural dialogue generation systems is focusing on generating human-like responses based on past utterances . despite efforts, few consider putting restrictions on the response itself . authors present three models that concatenate the desired emotion with the source input .
Approach: They propose three models that concatenate the desired emotion with the source input or push the emotion in the decoder.
Outcome: The proposed model is more efficient than the previous models, but it lacks the emotion vector.
Towards Emotion-aided Multi-modal Dialogue Act Classification (2020.acl-main)

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Challenge: Considerable work on Dialogue Act Classification (DAC) has been done on textual inputs.
Approach: They propose to use a multimodal Emotion aware Dialogue Act dataset to explore the role of multi-modality and emotion recognition in DAC.
Outcome: The proposed dataset shows that multi-modality and emotion recognition improves DAC performance compared to uni-modal and single task DAC variants.
In Search of the Lost Arch in Dialogue: A Dependency Dialogue Acts Corpus for Multi-Party Dialogues (2025.findings-acl)

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Challenge: Understanding speaker intentions remains a challenge in NLP . a number of corpora annotated using theoretical frameworks of dialogue focus on utterance-level labeling of speaker intent, missing wider context, or the rhetorical structure of a dialogue.
Approach: They propose to annotate a corpus of 33 dialogues and over 9,000 utterance units using the Dependency Dialogue Acts framework.
Outcome: The proposed corpus spans four genres of multi-party conversations from different modalities.
EmoWOZ: A Large-Scale Corpus and Labelling Scheme for Emotion Recognition in Task-Oriented Dialogue Systems (2022.lrec-1)

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Challenge: Existing emotion-annotated task-oriented corpora are limited in size, label richness, and public availability, creating a bottleneck for downstream tasks.
Approach: They propose a large-scale manually emotion-annotated corpus of task-oriented dialogues based on a multi-domain task-orientated dataset.
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Modelling Context Emotions using Multi-task Learning for Emotion Controlled Dialog Generation (2021.eacl-main)

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Challenge: Recent research has tackled this task using neural generative methods by augmenting emotion classes with the input sequences.
Approach: They propose to use a self-attention based encoder and a decoder with dot product attention mechanism to generate a viable response with a specified emotion.
Outcome: The proposed model outperforms baselines on automatic evaluation measures such as F1 and BLEU scores, thus resulting in more fluent and adequate responses.
EmotionLines: An Emotion Corpus of Multi-Party Conversations (L18-1)

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Challenge: Emotion is a critical characteristic to distinguish people from machines.
Approach: They propose a dataset with emotions labeling on all utterances in each dialogue . they use Friends TV scripts and Facebook messenger dialogues to collect the data .
Outcome: The proposed dataset is the first with emotions labeling on all utterances in each dialogue based on their textual content.
Sentence and Clause Level Emotion Annotation, Detection, and Classification in a Multi-Genre Corpus (L18-1)

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Challenge: Existing methods for predicting emotion categories are limited due to their multi-label nature . e.g. anger, joy, sadness are difficult to predict due to inherent multi-genre nature - a problem that is often overlooked in single-genrete text.
Approach: They propose to expand existing annotated data to include 8 emotions from Plutchik's Wheel of Emotions . they explore the effectiveness of clause annotation in sentence-level emotion detection and classification .
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Dialogue Act Classification with Context-Aware Self-Attention (N19-1)

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Challenge: Recent work in Dialogue Act classification has treated the task as a sequence labeling problem using hierarchical deep neural networks.
Approach: They propose a hierarchical deep neural network to model different levels of utterance and dialogue act semantics and use contextual dependencies to improve performance.
Outcome: The proposed model improves on the Switchboard Dialogue Act Corpus while maintaining high accuracy.
DialogueGCN: A Graph Convolutional Neural Network for Emotion Recognition in Conversation (D19-1)

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Challenge: Emotion recognition in conversation (ERC) has received much attention lately due to its potential widespread applications in diverse areas, such as health-care, education, and human resources.
Approach: They propose a graph neural network-based approach to emotion recognition in conversation that leverages self and inter-speaker dependency of the interlocutors to model conversational context.
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The ISO Standard for Dialogue Act Annotation, Second Edition (2020.lrec-1)

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Challenge: ISO standard 24617-2 for dialogue act annotation has been used in corpus annotation and in the design of components for spoken and multimodal interactive systems.
Approach: ISO standard 24617-2 for dialogue act annotation is proposed for a second edition . this second edition allows a more accurate annotation of dependence relations and rhetorical relations in dialogue.
Outcome: The proposed second edition of ISO 24617-2 for dialogue act annotation addresses some inaccuracies and undesirable limitations.

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