Spot The Bot: A Robust and Efficient Framework for the Evaluation of Conversational Dialogue Systems (2020.emnlp-main)
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Jan Deriu, Don Tuggener, Pius von Däniken, Jon Ander Campos, Alvaro Rodrigo, Thiziri Belkacem, Aitor Soroa, Eneko Agirre, Mark Cieliebak
| Challenge: | Lack of time efficient and reliable evalu-ation methods is hampering the development of conversational dialogue systems (chatbots). |
| Approach: | They propose a framework that replaces human-bot conversations with conversations between bots and an annotation tool that ranks chatbots based on their ability to mimic human behaviour. |
| Outcome: | The proposed evaluation framework replaces human-bot conversations with bot conversations and allows for frequent evaluations of chatbots during their evaluation cycle. |
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Shachi H Kumar, Hsuan Su, Ramesh Manuvinakurike, Maximilian C. Pinaroc, Sai Prasad, Saurav Sahay, Lama Nachman
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