Challenge: Existing work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review.
Approach: They propose to incorporate all available historical review text belonging to the author of the review in question and investigate the inclusion of his- torical reviews associated with the current product.
Outcome: The proposed model improves on IMDB, Yelp 2013 and Yelpan 2014 datasets by more than 2 percentage points in the best case.

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Exploiting Rich Textual User-Product Context for Improving Personalized Sentiment Analysis (2023.findings-acl)

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Challenge: Typical approaches do not exploit the potential of historical reviews or do not make full use of user/product associations.
Approach: They propose to use historical reviews to initialize user and product representations and incorporate textual associations via a user-product cross-context module.
Outcome: The proposed method outperforms existing state-of-the-art models on IMDb, Yelp and Longformer benchmarks.
Document-level Multi-aspect Sentiment Classification by Jointly Modeling Users, Aspects, and Overall Ratings (C18-1)

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Challenge: Existing approaches focus on text information, but authors and overall ratings are ignored, both of which are proved to be significant on interpreting the sentiments of different aspects.
Approach: They propose a hierarchical user-aspect rating network model to consider user preference and overall ratings jointly.
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Making the Best Use of Review Summary for Sentiment Analysis (2020.coling-main)

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Challenge: Existing methods for sentiment analysis of user reviews are limited to a few examples.
Approach: They propose a hierarchically-refined attention model that exploits the sentimental distribution of a review and its corresponding summary.
Outcome: The proposed model can make better use of user-written summaries for review sentiment analysis and is more effective compared to existing methods when the user summary is replaced with summary generated by an automatic summarization system.
A Sequence-to-Structure Approach to Document-level Targeted Sentiment Analysis (2023.findings-emnlp)

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Challenge: Aspect-based sentiment analysis (ABSA) has received wide attention in NLP for nearly two decades . previous studies focused on sentence-level ABSA, but document-level research has not received enough attention.
Approach: They propose a Sequence-to-Structure approach to address the document-level targeted sentiment analysis task, which aims to extract the opinion targets consisting of multi-level entities from a review document and predict their sentiments.
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End-to-End Aspect-Guided Review Summarization at Scale (2025.emnlp-industry)

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Challenge: Existing methods to generate concise product review summaries are prone to hallucination, omission of important facts, and factual errors.
Approach: They propose a large language model-based system that combines aspect-based sentiment analysis with guided summarization to generate concise product review summaries.
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Semantic Simplification for Sentiment Classification (2022.emnlp-main)

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Challenge: Recent work on document-level sentiment classification has shown that the sentiment in the original text is often hard to capture . previous studies focus on predicting the overall sentiment from original text using statistical or neural models, but these methods either heavily rely on human knowledge or suffer from the complex structure of the text.
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Entity-Level Sentiment Analysis (ELSA): An Exploratory Task Survey (2022.coling-1)

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Challenge: Existing tasks and models for identifying sentiment expressed in text are lacking in identifying overall sentiment . prior work focused on document-level polarity classification, but ELSA is under-explored for longer texts with multiple mentions and opinions towards the same entity.
Approach: They propose to use document-, sentence-, and target-level sentiment analysis to identify overall sentiment expressed towards volitional entities in a document.
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RevieWeaver: Weaving Together Review Insights by Leveraging LLMs and Semantic Similarity (2025.naacl-industry)

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Challenge: RevieWeaver extracts key product features and provides concise review summaries . a condensed list of key features, pros, and cons, along with a brief summary of customer opinions can help mitigate this issue.
Approach: They propose a framework that extracts key product features and provides concise review summaries.
Outcome: The proposed framework scales efficiently to 30 million reviews and ensures reproducibility and controllability.
Enhancing Aspect-level Sentiment Analysis with Word Dependencies (2021.eacl-main)

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Challenge: Existing approaches to enhance aspect-level sentiment analysis have omitted syntactic information . experimental results show that our approach outperforms baseline models on all datasets .
Approach: They propose to leverage word dependencies to enhance aspect-level sentiment analysis . they propose to use key-value memory networks to leverage different dependency results .
Outcome: The proposed approach outperforms baseline models on all datasets and achieves state-of-the-art performance on three of them.
Towards Unifying the Label Space for Aspect- and Sentence-based Sentiment Analysis (2022.findings-acl)

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Challenge: Existing methods to train ABSA model are limited by lack of annotated data . a dual-granularity pseudo labeling approach is proposed to solve this problem .
Approach: They propose a framework for aspect-based sentiment analysis that uses annotated data to train ABSA models.
Outcome: The proposed framework surpasses previous methods on benchmarks.

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