Challenge: Social License to Operate (SLO) is the level of support organisations gain from the public.
Approach: They propose to extract and transform peoples’ stances towards an organisation into SLO levels by performing a chain of three text classification tasks.
Outcome: The proposed system extracts and transforms peoples’ stances towards an organisation into SLO levels.

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Challenge: Social media platforms are experiencing a growing presence of AI-Generated Texts (AIGTs) however, the misuse of AIGTs could have profound implications for public opinion .
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TextBI: An Interactive Dashboard for Visualizing Multidimensional NLP Annotations in Social Media Data (2024.eacl-demo)

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Challenge: TextBI is a generic dashboard designed to present multidimensional text annotations on large volumes of multilingual social media data.
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An In-depth Analysis of the Effect of Lexical Normalization on the Dependency Parsing of Social Media (D19-55)

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Challenge: Existing natural language processing tools are focused on standard texts, but performance drops when used on a different domain.
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LUCE: A Dynamic Framework and Interactive Dashboard for Opinionated Text Analysis (2025.coling-demos)

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Challenge: LUCE is an advanced dynamic framework for analysing opinionated text . it features computational modules for different elements of opinions, e.g., sentiment/emotion, suggestion, figurative language, hate/toxic speech, and topics.
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Synthetic Data for English Lexical Normalization: How Close Can We Get to Manually Annotated Data? (2020.lrec-1)

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Challenge: Social media data is a valuable data resource for natural language processing tasks.
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NLP Privacy Risk Identification in Social Media (NLP-PRISM): A Survey (2026.findings-eacl)

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Challenge: Social media platforms such as X (formerly Twitter), Facebook, and Reddit generate user-generated content.
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LLMTaxo: Leveraging Large Language Models for Constructing Taxonomy of Factual Claims from Social Media (2025.findings-acl)

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Challenge: Social media's global reach and ease of use have transformed how millions of users exchange opinions, news, and factual claims in real-time, making it fertile ground for misinformation.
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Social Intelligence Data Infrastructure: Structuring the Present and Navigating the Future (2024.findings-acl)

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Challenge: Existing work on social intelligence in NLP does not provide a coherent subfield for researchers to analyze and identify research gaps and future directions.
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Adaptive Axes: A Pipeline for In-domain Social Stereotype Analysis (2024.emnlp-main)

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The SSIX Corpora: Three Gold Standard Corpora for Sentiment Analysis in English, Spanish and German Financial Microblogs (L18-1)

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Challenge: SSIX corpora provide annotated data for supervised learning methods . polarity annotation is performed on two financial microblog platforms .
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