Challenge: Recent studies on review helpfulness prediction require labeled samples for each domain/category of interest.
Approach: They propose a convolutional neural network based model which leverages word-level and character-based representations to transfer knowledge between domains.
Outcome: The proposed model outperforms the state-of-the-art on the Amazon product review dataset.

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Modeling and Prediction of Online Product Review Helpfulness: A Survey (P18-1)

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Challenge: review helpfulness modeling is a task that studies the mechanisms that affect review helpfuliness and attempts to accurately predict it.
Approach: This paper provides an overview of the most relevant work in helpfulness prediction . it discusses the insights gained from said work and provides guidelines for future research .
Outcome: This paper summarizes the most relevant work in helpfulness prediction and understanding in the past decade . it outlines the insights gained from the results and provides guidelines for future research .
Reinforced Product Metadata Selection for Helpfulness Assessment of Customer Reviews (D19-1)

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Challenge: a helpful review is largely concerned with the metadata of its target product . a selector learns from both the key-value product metadata and one of its reviews to take an action .
Approach: They propose a framework that uses product metadata to assess helpfulness of free-text reviews . they use two real-world datasets from amazon.com and Yelp.com to test the framework .
Outcome: The proposed framework can achieve state-of-the-art performance with substantial improvements . it uses two real-world datasets from Amazon.com and Yelp.com .
On the Role of Reviewer Expertise in Temporal Review Helpfulness Prediction (2023.findings-eacl)

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Challenge: Existing methods for detecting helpful reviews focus on review text and ignore the two key factors of (1) who post the reviews and (2) when the reviews are posted.
Approach: They propose to integrate reviewer's expertise and temporal dynamics to predict helpfulness for unreliable and cold-start reviews.
Outcome: The proposed model improves on existing models and compares with baselines.
Generative Cross-Domain Data Augmentation for Aspect and Opinion Co-Extraction (2022.naacl-main)

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Challenge: Existing approaches to perform aspect and opinion co-extraction are difficult due to the lack of fine-grained annotations.
Approach: They propose a framework to transfer knowledge from a labeled source domain to an unlabeled target domain.
Outcome: The proposed framework is more effective than previous domain adaptation methods on three datasets.
Argument Mining for Review Helpfulness Prediction (2022.emnlp-main)

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Challenge: Argumentational features have been shown to be promising indicators of product review helpfulness, but their utility has been limited due to the lack of resources and large-scale experiments investigating their utility.
Approach: They present an argumentational argumentation model that annotates 878 Amazon reviews on headphones and uses it to evaluate argument quality.
Outcome: The proposed model improves the state-of-the-art model under text-only and text-and-image settings.
A Cross-Domain Transferable Neural Coherence Model (P19-1)

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Challenge: Existing coherence models do not generalize to unseen categories of text . previous work advocates for generative models for cross-domain generalization .
Approach: They propose a local discriminative neural model with a smaller negative sampling space that can discriminate against incorrect orderings.
Outcome: The proposed model outperforms state-of-the-art methods on a standard benchmark dataset on the Wall Street Journal corpus and multiple challenging settings on Wikipedia articles.
Adaptive Contrastive Learning on Multimodal Transformer for Review Helpfulness Prediction (2022.emnlp-main)

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Challenge: Modern review helpfulness prediction systems focus on polishing cross-modal representations and suffer from inferior optimization.
Approach: They propose a method to polish cross-modal relation representations by learning mutual information through contrastive learning.
Outcome: The proposed framework outperforms baselines and achieves state-of-the-art results on two publicly available datasets.
Mere Contrastive Learning for Cross-Domain Sentiment Analysis (2022.coling-1)

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Challenge: Existing approaches to cross-domain sentiment analysis are labor-intensive and time-consuming.
Approach: They propose a modified contrastive objective with in-batch negative samples to allow sentence representations from the same class to be pushed closer while those from the different classes become further apart in the latent space.
Outcome: The proposed model can achieve state-of-the-art in cross-domain and multi-domain sentiment analysis tasks while transferring knowledge learned in the source domain to the target domain.
Cross-Domain Review Generation for Aspect-Based Sentiment Analysis (2021.findings-acl)

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Challenge: Existing domain adaptation methods for Aspect-Based Sentiment Analysis lack finegrained labeled data.
Approach: They propose a new domain adaptation paradigm called cross-domain review generation which aims to generate target-domain reviews with fine-grained annotation based on the labeled source domain.
Outcome: The proposed approach is superior to state-of-the-art domain adaptation methods.
Adversarial Category Alignment Network for Cross-domain Sentiment Classification (N19-1)

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Challenge: Existing methods for cross-domain sentiment classification focus on aligning marginal distribution without taking category-specific decision boundaries into consideration.
Approach: They propose an adversarial category alignment network to enhance category consistency . experimental results show the proposed method can achieve state-of-the-art performance .
Outcome: The proposed method achieves state-of-the-art performance and produces more discriminative features on benchmark datasets.

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