Inconsistent dialogue responses and how to recover from them (2024.findings-eacl)
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| Challenge: | Existing methods to assess and bolster utterance consistency of chat systems have been shown difficult to detect. |
| Approach: | They propose to use annotators to write dialogue responses and recovery utterances to assess and bolster utteration consistency of chat systems. |
| Outcome: | The proposed dataset significantly improves the detection and resolution of inconsistencies in chat conversations. |
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Jonathan K. Kummerfeld, Sai R. Gouravajhala, Joseph J. Peper, Vignesh Athreya, Chulaka Gunasekara, Jatin Ganhotra, Siva Sankalp Patel, Lazaros C Polymenakos, Walter Lasecki
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