Challenge: X-RiSAWOZ dataset has more than 18,000 human-verified dialogue utterances for each language . Xiaoping and Xinhui are the main challenges for task-oriented dialogue research .
Approach: They develop a toolkit to accelerate the post-editing of a new language dataset after translation . their dataset, code, and toolkit are released open-source .
Outcome: The proposed toolkit accelerates the post-editing of a new language dataset after translation.

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RiSAWOZ: A Large-Scale Multi-Domain Wizard-of-Oz Dataset with Rich Semantic Annotations for Task-Oriented Dialogue Modeling (2020.emnlp-main)

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Challenge: RiSAWOZ contains 11.2K human-to-human (H2H) multi-turn semantically annotated dialogues spanning over 12 domains . despite of substantial progress made, there are challenges in creating challenging datasets in terms of size, multiple domains, semantic annotations and complexity.
Approach: They propose a large-scale multi-domain Chinese Wizard-of-Oz dataset with rich semantic annotations that captures discourse phenomena for task-oriented dialogue modeling.
Outcome: The proposed dataset contains 11.2K human-to-human (H2H) multi-turn semantically annotated dialogues with more than 150K utterances spanning over 12 domains.
Contextual Semantic Parsing for Multilingual Task-Oriented Dialogues (2023.eacl-main)

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Challenge: Existing methods for predicting state of a conversation are limited to a few languages . a method that can be applied to other languages will benefit the large population of speakers of many other languages.
Approach: They propose to automatically translate large-scale dialogue data sets in one language to produce an effective semantic parser for other languages using machine translation.
Outcome: The proposed model reduces the compounding effect of translation errors without harming the accuracy in practice.
xDial-Eval: A Multilingual Open-Domain Dialogue Evaluation Benchmark (2023.findings-emnlp)

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Challenge: Currently, human evaluation is the most reliable way to holistically judge the quality of the dialogue.
Approach: They propose to use English dialogue evaluation metrics to generalize them to other languages.
Outcome: The proposed metrics outperform OpenAI’s ChatGPT in terms of average Pearson correlations over all datasets and languages.
GlobalWoZ: Globalizing MultiWoZ to Develop Multilingual Task-Oriented Dialogue Systems (2022.acl-long)

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Challenge: Existing multilingual task-oriented dialogue datasets lack high-quality data curation due to the high expense and challenges of human annotation.
Approach: They propose a method that generates a multilingual ToD dataset globalized from an English ToD data set for three unexplored use cases of multilingual toD systems.
Outcome: The proposed method generates a large-scale multilingual ToD dataset globalized from an English ToD data set for three unexplored use cases of multilingual toD systems.
Multi 3 WOZ: A Multilingual, Multi-Domain, Multi-Parallel Dataset for Training and Evaluating Culturally Adapted Task-Oriented Dialog Systems (2023.tacl-1)

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Challenge: Task-oriented dialog (TOD) is one of the central objectives, hallmarks, and applications of machine intelligence.
Approach: They propose a multilingual, multi-domain, multiparallele ToD dataset that offers culturally adapted dialogs in 4 languages for training and evaluation of multilingual and cross-lingual systems.
Outcome: The proposed dataset is large-scale and culturally adapted to enable training and evaluation of multilingual and cross-lingual ToD systems.
Towards more equitable question answering systems: How much more data do you need? (2021.acl-short)

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Challenge: Question answering datasets in English are relatively new, but lack of linguistic diversity in the field is a challenge.
Approach: They propose to use translation and cross-lingual transfer to produce QA systems in multiple languages to improve their performance.
Outcome: The proposed approaches take advantage of existing resources to produce QA systems in multiple languages.
Multi2WOZ: A Robust Multilingual Dataset and Conversational Pretraining for Task-Oriented Dialog (2022.naacl-main)

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Challenge: Task-oriented dialog (TOD) is arguably one of the most popular natural language processing (NLP) application areas.
Approach: They propose a multilingual multi-domain TOD dataset that spans four languages . they use a framework for multilingual conversational specialization of pretrained language models .
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Zero and Few-Shot Localization of Task-Oriented Dialogue Agents with a Distilled Representation (2023.eacl-main)

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Challenge: Existing low-cost approaches to build a high-quality functioning dialogue agent are limited to a few widely-spoken languages.
Approach: They propose automatic methods that use ToD training data to build a functioning agent in another language . they compare the method to existing methods that only use a small training set .
Outcome: The proposed method improves the state-of-the-art in Chinese to English transfer using zero-shot data compared to existing full-shot methods . the proposed method achieves 46.7% and 22.0% in task success rate and dialogue success rate, respectively.
Cross-Lingual Dialogue Dataset Creation via Outline-Based Generation (2023.tacl-1)

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Challenge: Multilingual task-oriented dialogue (ToD) datasets suffer from severe limitations, such as being small in scale and lacking naturalness and cultural specificity in the target language.
Approach: They propose a novel outline-based annotation process where domain-specific abstract schemata of dialogue are mapped into natural language outlines.
Outcome: The proposed approach improves understanding, dialogue state tracking, and end-to-end dialogue evaluation in Arabic, Indonesian, Russian, and Kiswahili.
MultiWOZ - A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling (D18-1)

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Challenge: a dataset of 10k human-human written conversations is one order of magnitude larger than previous annotated task-oriented corpora.
Approach: They propose to collect 10k human-human written conversations from a crowd-sourced dataset using crowd-sourcing.
Outcome: The proposed dataset is one order of magnitude larger than previous annotated task-oriented corpora and shows the usability of the data and sets a baseline for future studies.

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